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Park Plaza London Riverbank Hotel, London
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Key details
About the Hotel
18 Albert Embankment,
London,
United Kingdom,
SE1 7TJ,
Greater London
Park Plaza London Riverbank is a central hotel located on the south side of the River Thames. It boasts panoramic views of iconic landmarks such as the London Eye and the Houses of Parliament. The hotel combines modern amenities with a strategic location near several major attractions, making it significant for both leisure and business travelers. Its comprehensive facilities and stylish design have garnered positive reviews from guests.
Location
Situated within a 10 to 20-minute walk from Vauxhall and Waterloo Stations, the hotel offers easy access to public transportation. Popular attractions such as Big Ben, the London Eye, and the Tate Modern are all within walking distance. The central location allows guests to explore shopping districts like Oxford Street and Covent Garden easily, enhancing the convenience of their stay.
Rooms
The hotel offers a range of rooms featuring stylish furnishings and upgraded amenities. Guests can expect comfortable queen or king-size beds, Nespresso coffee machines, and complimentary bottled water. Some suites come with floor-to-ceiling windows providing exceptional views of the River Thames, while others include separate living areas and fully equipped kitchenettes. Upgraded extras such as bathrobes and a turn-down service enhance the overall guest experience.
Eat & Drink
Chino Latino, the hotel's award-winning restaurant, serves modern Pan-Asian cuisine paired with a Latin cocktail bar. The venue offers stunning riverside views, creating a unique dining atmosphere. Additionally, the hotel provides 24-hour room service and a traditional Afternoon Tea in the Executive Lounge, featuring an assortment of finger sandwiches and freshly baked scones. Guests can also enjoy the option to add Champagne for a luxurious twist.
Leisure & Business
The hotel includes a state-of-the-art fitness center with a variety of TechnoGym equipment, free weights, and a stretching area. Business guests have access to an Executive Lounge with breathtaking waterfront views and an extensive selection of drinks and snacks. With 24 meeting rooms in a dedicated conference center, the hotel is AIM Gold accredited, making it suitable for elegant events and corporate gatherings.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
1 Newport Street Newport Street Gallery In Vauxhall
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Awesome view
Outstanding service
Limited dining options
Slightly pricey
7.6/10
Very good
Rooms
8.2
Location
8.7
Service
7.9
Dining
7.1
Guest reviews
7.6/10
based on 27 review
4/5
based on 4540 review
8.1
8.1/10based on 13872 review
#329 of 1,197 hotels in London based on Tripadvisor
Stephen
United States of America,
April
2024
8.4/10
I had an incredible stay at the hotel with an amazing view of the Houses of Parliament. The rooms were top-notch with good beds, and I loved waking up to that awesome view every morning. The service was outstanding, from one shift to the next, and the staff went above and beyond to make my stay unforgettable. The location was superb, right on the river across from the Houses of Parliament. The dining experience was really good, especially with healthy options available. Overall, a fantastic experience with just a few minor drawbacks.
Rooms
8.0
The rooms with the awesome view of the Houses of Parliament were comfortable and inviting.
Service
9.0
I was always greeted with a happy, smiling staff member who took great care of me throughout my stay.
Location
9.0
The hotel's location right on the river across from the Houses of Parliament was unbeatable.
Dining
8.0
The dining experience was really good, with a variety of healthy options to choose from.
Facilities
8.0
The facilities met all my needs with efficiency and convenience.
Awesome view
Limited dining options
Mark
United Kingdom,
April
2024
8.4/10
I absolutely loved my stay at this hotel! The rooms were cozy and had stunning views towards Parliament, making my mornings truly magical. While I couldn't access the internet in the room, it was a nice break from being constantly online. The service was top-notch, especially thanks to the fantastic porter named Brandon who went above and beyond to assist me. The location was perfect, with easy access to public transportation and being in the heart of London meant I could easily explore the city. The dining experience was delightful with hot coffee served daily, although I would have liked a bit more variety in the menu. Overall, a wonderful experience with a few minor hiccups.
Rooms
9.0
The rooms with sofa beds for the kids and views towards Parliament were truly amazing.
Service
9.0
The service was excellent, especially thanks to the porter named Brandon who provided exceptional assistance.
Location
9.0
The hotel's location was superb, right in the center of London close to Lambeth Bridge, making it easy to stroll around and explore everything I wanted to see.
Dining
7.0
The dining experience was pleasant with beautiful views across London, although having the same food every day got a bit repetitive.
Facilities
8.0
The hotel provided all the necessary facilities to make my stay comfortable and convenient.
Colin
United Kingdom,
March
2024
7.6/10
I had a pleasant stay overall. The rooms were modern with excellent bathroom amenities and a nice view towards Chelsea, though the sofa bed for the 3rd person was a bit uncomfortable. The service was a mix of aggressiveness and exceptional friendliness, with particular care for guests with special needs. The location was ideal, close to major attractions yet in a quiet area. The dining experience, while offering a good variety of options, had some inconsistency in food temperature. The facilities met expectations, providing a comfortable stay for the price paid.
Rooms
8.0
The rooms were equipped with a kitchenette, all digital systems, and had an excellent bathroom. The view towards Chelsea was lovely.
Service
7.0
The service offered a mix of aggressive interactions but was also exceptionally friendly, especially towards guests with special needs.
Location
9.0
The hotel is perfectly located in a quiet area yet within walking distance of Vauxhall underground station, making it convenient to access all necessary amenities and major attractions.
Dining
6.0
The dining options were varied, but there were some issues with consistency in food temperature. The smoked bacon was not to my liking.
Facilities
8.0
The facilities were satisfactory and provided a comfortable stay for the price.
Alice
United Kingdom,
March
2024
7.0/10
The hotel offers a nice view of the Thames on different floors, but the location next to the train tracks may not be ideal. The service was a mix of dissatisfied interactions and welcoming staff members. The central location close to Lambeth Bridge and London attractions is convenient. The dining experience varies, with some good options available. Overall, the hotel provides a comfortable stay with some minor drawbacks.
Rooms
7.0
The rooms offer a nice view and good amenities.
Service
6.0
The service had some dissatisfactory moments along with friendly staff members.
Location
8.0
The hotel is centrally located close to Lambeth Bridge and main London attractions.
Dining
7.0
The dining experience varies with some good options available.
Facilities
7.0
The hotel provides adequate facilities for a comfortable stay.
Alexander
United Kingdom,
March
2024
6.4/10
The hotel has spectacular facilities, including rooms with a balcony and a big 42-inch TV, but there is an issue with unsafe bathroom access, which is inconvenient.
Rooms
7.0
The rooms come with great facilities like a balcony and a large TV.
Service
5.0
The customer service needs significant improvement, but there was a happy smiling staff member during my stay.
Location
8.0
The hotel is conveniently located on the river, near the city center and with a bus stop outside.
Dining
7.0
The dining experience offered great views of the river and a panoramic view over the Thames River, but it was not included in my rate.
Facilities
6.0
The hotel boasts good facilities but requires bathroom safety improvements.
Terry
United Kingdom,
March
2024
7.8/10
The hotel offers a variety of amenities but certain aspects could be improved. The rooms are spacious and modern with a beautiful view and convenient kitchenette, but the air conditioning struggles to reach a comfortable temperature. The service staff is exceptional, providing charming and excellent service, although there were inconsistencies in the level of service. The dining experience provides good views of the river despite some inconsistencies in food temperature. The facilities are well-maintained with a focus on guest comfort.
Rooms
8.0
The rooms are spacious, modern, and offer a beautiful view. However, the air conditioning struggles to reach a comfortable temperature.
Service
7.0
The service staff provides charming and excellent service, although there were inconsistencies in the level of service.
Location
9.0
The hotel's location along the river is superb, offering easy access to key attractions.
Dining
6.0
The dining experience provides good views of the river, but there were some inconsistencies in food temperature.
Facilities
9.0
The facilities are well-maintained and prioritize guest comfort.
David
United Kingdom,
January
2024
8.2/10
I had a wonderful stay at the hotel, enjoying the fantastic view of the Thames from my room and the amazing service provided by the staff. The central location in London was convenient, but the dining experience could have been better. Overall, a great value for the money.
Rooms
9.0
The room was spacious and had a very comfortable double bed with all necessary facilities. The view of the Thames was simply breathtaking.
Service
9.0
The staff went above and beyond to make my stay enjoyable, providing excellent service with a friendly manner. I felt very well taken care of throughout my time at the hotel.
Location
8.0
The hotel's location near Vauxhall underground station was very convenient for exploring London. Although close to a railway line, the area was surprisingly quiet and charming.
Dining
7.0
The dining experience was pleasant with a wonderful view of the Thames. However, the smoked bacon served was not to my taste.
Facilities
8.0
The hotel offered various amenities like room service and pet amenities. Although the restaurant had high-quality food, the formal dining options were limited.
Louise
United Kingdom,
January
2024
8.0/10
The hotel offers comfortable rooms with an excellent bathroom featuring a view of the Thames and a unique glimpse of the railway track. The staff provided exceptional service with a friendly approach, ensuring a memorable stay. Its central location by the river offers easy access to London's major attractions, although the distance from the underground station may be a minor inconvenience. The dining experience, while featuring great views, could improve with better temperature control for the food. Overall, the hotel provides good value for money with its amenities and services.
Rooms
8.0
The rooms were comfortable with a view of the Thames and a unique railway track perspective.
Service
9.0
The staff went above and beyond to make our stay enjoyable, from the reception desk to the manager, offering excellent suggestions and services.
Location
8.0
The hotel's central location by the river provides easy access to London's top sights, although the distance to the underground station may be a slight drawback.
Dining
7.0
The dining experience featured great views, but improvements are needed for food temperature control.
Facilities
8.0
The hotel offers a range of facilities to enhance the stay, providing convenience and comfort for guests.
David
United States of America,
January
2024
9.0/10
I had a marvelous time at this hotel. The rooms were spacious and clean, offering a stunning view of the Thames. The service was top-notch, with the staff delivering excellent service in a charming manner. The location was superb, just across from the House of Parliament, making it convenient to explore London. The dining options were delightful, providing a good variety of choices with a beautiful view of the river.
Rooms
9.0
The rooms were beautiful, with an iconic view of the Thames. The bed was large and comfortable, and the double sofa bed was a nice touch for the additional guest.
Service
8.0
The staff provided excellent service delivered in a charming manner. However, there were minor delays in replenishing items as they ran out.
Location
10.0
The location was perfect, just across from the House of Parliament, offering a truly unforgettable experience in the heart of London.
Dining
9.0
The dining experience was superb, with a good amount of options and a beautiful view of the Thames enhancing the overall meal experience.
Facilities
9.0
The hotel had great facilities to ensure a comfortable stay, catering to all needs efficiently.
Sam
United Kingdom,
December
2023
7.8/10
The hotel offers superb views of London, with snazzy gadgets in the rooms, but being on different floors may not be ideal. The service is attentive and always available to help, though customer service could be improved. The location is convenient near Vauxhall underground station and some yummy local pubs. Dining options are not included in the rate, but the hotel provides freshly baked cookies. Overall, a modern hotel with fantastic views and some room for service enhancement.
Rooms
8.0
The rooms offer fantastic views of the Houses of Parliament and come equipped with snazzy gadgets.
Service
7.0
The service is attentive and available to help, but there is room for improvement in customer service.
Location
9.0
The hotel is conveniently located near Vauxhall underground station and some yummy local pubs.
Dining
7.0
Dining options are not included in the rate, but the hotel provides freshly baked cookies.
Facilities
8.0
The hotel offers modern facilities with a focus on providing a comfortable stay.
Barrie
United Kingdom,
December
2023
8.6/10
I had a delightful stay at the hotel. The rooms were lovely, and the views over Westminster were stunning. The service was exceptional, with the staff going above and beyond to make my stay comfortable. The location was perfect, allowing easy access to all the main attractions in London. However, the dining experience could have been better with warmer food served at times. Overall, a great value for the money.
Rooms
9.0
The rooms were spacious and offered panoramic views over the Thames. Even with the air conditioning set to the lowest at 16 degrees, they stayed comfortable.
Service
8.0
From the reception desk to the cleaning staff, everyone was attentive and friendly. The doorman provided excellent suggestions and services. However, communication between shifts could have been better.
Location
10.0
The hotel is conveniently located in the center of London close to Lambeth Bridge, making it handy to all the tourist attractions and theaters. The river view adds to the charm of the location.
Dining
7.0
The dining experience offered beautiful views across London but was at times disappointing with hot food served cold. The Welsh pastry was a delightful touch.
Facilities
9.0
The hotel facilities were top-notch, with everything needed for a comfortable stay.
Edward
United States of America,
December
2023
8.2/10
The hotel is located on the London embankment, offering a quiet stay with excellent facilities. The rooms are spacious with a double bed, but the dining experience may not suit everyone's taste. The service is welcoming with consistent towel placement. Overall, great value for money.
Rooms
8.0
The rooms are spacious with a comfortable double bed, equipped with excellent facilities.
Service
9.0
The service is very welcoming, with consistent towel placement by the staff.
Location
9.0
The hotel is situated on the London embankment in a quiet area, offering a serene stay close to key attractions and within walking distance to Vauxhall Station.
Dining
7.0
The dining experience offers quality ingredients, but some dishes, like smoked bacon, may not be to everyone's taste.
Facilities
8.0
The hotel offers various amenities with a beautiful view of the Thames, making the stay enjoyable and convenient.
John
United Kingdom,
December
2023
8.0/10
The hotel offers a mixed experience with comfortable rooms and friendly service, but with some room for improvement in dining options. The location is convenient with some noise disturbances from the nearby railway line.
Rooms
7.0
My room was comfortable, featuring a sofa bed and a lovely balcony overlooking the Thames, but the air conditioning didn't work well even at its lowest setting.
Service
9.0
From the lovely doorman to the attentive member of staff, the service was impeccable, always available to help with any request.
Location
7.0
Dining
8.0
I enjoyed a delicious breakfast with French pastries and a great panoramic view over the Thames river, although the timing seemed a bit rigid at 10:20.
Facilities
9.0
The hotel offers great facilities, including tours/ticket assistance and pet amenities, enhancing the overall stay.
Paul
United Kingdom,
December
2023
8.2/10
The hotel offers breathtaking views of the Houses of Parliament and features comfy beds. The service is top-notch with always greeting and attentive staff. Located along the river Thames, the hotel provides a tranquil setting. The dining experience boasts a wonderful view of the Tamigi river but offers limited options. Overall, a great value for the fantastic views and service provided.
Rooms
9.0
The rooms are spacious and offer fabulous views of the Houses of Parliament, making the stay very enjoyable.
Service
9.0
I was always greeted by a happy and smiling staff member, and they ensured my needs were met promptly, like placing a towel on the bed after cleaning.
Location
8.0
The hotel is situated along the scenic river Thames, offering a peaceful and convenient location for exploring London.
Dining
7.0
The dining experience was enhanced by the wonderful view of the Tamigi river, although there were limited options available.
Facilities
8.0
The hotel provides all the necessary facilities for a comfortable stay, including a picturesque view of the river.
Breathtaking Views
Limited Dining
Steven
United Kingdom,
November
2023
7.8/10
The hotel offers stunning views of the Houses of Parliament and is equipped with snazzy gadgets. The service was really available to help with any request, ensuring a good experience. The location, close to the city center, was a major advantage, but the dining options were limited. Overall, a comfortable stay with a few areas that could be improved.
Rooms
9.0
The rooms provided brilliant views of the Houses of Parliament and were equipped with snazzy gadgets.
Service
8.0
The service was really available to help and solve any request, making my stay more enjoyable.
Location
9.0
The hotel is conveniently located close to the city center and offers brilliant views of the Houses of Parliament.
Dining
6.0
The dining options were limited, which could be improved for a more varied experience.
Facilities
7.0
The facilities were adequate but could use some diversification in dining options.
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